hossam@dubai:~# whoami --role="Senior Systems & Infrastructure Admin"

Your IT, running quietly in the background.

I set up and manage the IT infrastructure small businesses depend on - Microsoft 365, networks, servers, and backups - using the same practices I run for enterprise environments, sized down for teams that don't need a full-time IT hire. Based in Dubai, working with clients locally and remotely, wherever you are.

System status

  • 17+ years in enterprise IT
  • Dubai-based, remote-friendly worldwide
  • Typically responds within 24h
  • Current role: Senior Systems & Infrastructure Admin

hossam@dubai:~# ls services/

Three things I handle end-to-end

01 · M365

Microsoft 365 Setup & Security

Mailboxes, Entra ID, MFA, and data protection configured correctly the first time — not left half-done from a default setup.

02 · Backup

Backup & Disaster Recovery

Automated, tested backups for your files, mailboxes, and Teams data — so "we lost everything" never becomes your story.

03 · Network

Network Setup

Routers, WiFi, VLANs, and firewalls set up properly for a small office — stable, secure, and documented.

Also handle a wider range of infrastructure work — ERPNext deployment, virtualization design (VMware / Proxmox VE), Active Directory setup, and cloud migrations. Don't see what you need? Message me to discuss — I likely handle it.

hossam@dubai:~# cat case-study.log

Real projects, not a sales pitch

Resolved 2026

Microsoft 365 backup gap

Problem
No offsite backup for mailboxes, Teams, and SharePoint — one deletion or ransomware event could mean permanent data loss.
Solution
Built an automated backup pipeline with Synology Active Backup, Azure app registration, and Backblaze B2 offsite storage.
Result
Every user, mailbox, and Teams/SharePoint site now backs up daily — recoverable in minutes, not never.
Resolved 2026

ERPNext deployment & zero-downtime migration

Problem
Needed a custom ERPNext environment with HR management built in, plus a path to the cloud without disrupting daily operations.
Solution
Deployed a Dockerized ERPNext image with HRMS integration on Azure, then migrated data with careful resource sizing.
Result
ERPNext and HR now run reliably on Azure with room to scale — migration completed with zero downtime and zero data loss.
Resolved 2025

Email migration to Microsoft 365

Problem
Email ran on disconnected cPanel mailboxes, missing the security and collaboration tools of a modern platform.
Solution
Migrated every mailbox to Microsoft 365 with a coordinated DNS/MX cutover and zero data loss, then onboarded the team.
Result
The company now runs fully on Microsoft 365 — proper security, shared calendars, and a clean cutover.

I'm Hossam — a senior systems & infrastructure administrator managing Microsoft 365 and on-premises infrastructure for a company in Dubai by day, and taking on a small number of independent projects on the side. Based in Dubai and working with clients here and remotely worldwide, I care about systems that keep working quietly, without drama, long after the job is finished.

Have something that needs fixing — or setting up right the first time?